Privacy Policy

TotalSurgicare ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Notice explains how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services, including when you visit our website at https://totalsurgicare.com or engage with us in other related ways, including any sales, marketing, or events.

If you have any questions or concerns, please contact us at support@totalsurgicare.com.

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, participate in activities on our services, or otherwise contact us. The personal information we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use.

• Names
• Phone numbers
• Email addresses
• Health concerns

Sensitive Information

When necessary, with your consent or as otherwise permitted by applicable law, we process sensitive information such as health data.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Google API

Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We process your personal information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

• To deliver and facilitate delivery of services to the user: We may process your information to provide you with the requested service.

We may need to share your personal information in the following situations:

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than until the service is provided to the user.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Transmission of personal information to and from our services is at your own risk.

You may review, change, or terminate your account at any time, depending on your country, province, or state of residence. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us at support@totalsurgicare.com.

Please note that withdrawing consent will not affect the lawfulness of processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

Under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws, you have certain rights regarding your protected health information (PHI):

• Right to Access: You may request access to and obtain copies of your medical records, subject to applicable fees and legal limitations.
• Right to Amend: You may request amendments to your PHI if you believe it is inaccurate or incomplete.
• Right to Restrict: You may request restrictions on how we use or disclose your PHI for treatment, payment, or healthcare operations.
• Right to Confidential Communications: You may request to receive communications about your PHI in a specific way or at a specific location (e.g., via email or at an alternate address).
• Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us by contacting our Privacy Officer at support@totalsurgicare.com or +91-9665551711. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.

TotalSurgicare is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) to protect the privacy and security of your protected health information.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date at the top of this Privacy Notice. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

If you have questions or comments about this notice, you may email us at support@totalsurgicare.com or contact us by post at:

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request at totalsurgicare@gmail.com.